Terms of service

Welcome to Carvenza! By using our website and services, you agree to the following terms:

Order Confirmation:
All orders are confirmed via phone or email before processing. Once confirmed, orders cannot be canceled.
Shipping:
We ship orders within 12 to 24 hours after confirmation. Delivery is typically completed within 3 to 5 working days, but delays may occur due to unforeseen circumstances.
Returns and Refunds:
Returns are accepted within 7 days for defective, damaged, or incorrect items only. The customer is responsible for return shipping charges. Refunds are processed after the item is received and inspected.
Payments:
We accept payments via Cash on Delivery (COD) or other available methods. All transactions must be completed in full at the time of delivery.
Privacy:
Your personal information is protected under our Privacy Policy and used only for order processing and communication purposes.
Modifications to Terms:
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website.

For any questions or concerns, please contact us at carvenzastore@gmail.com or +92 323-3990908